Privacy Policy

How we handle your data

Last updated: June 12, 2025

1. What we collect

When you contact us through our website, we receive the information you share in the form: your name, email address, phone number, and the content of your message. We also collect basic technical data automatically, such as your browser type, device information, and pages you visit, to understand how our site is used.

2. Why we use it

We use your contact details solely to respond to your inquiries, confirm reservations, or answer questions about our menu. Technical data helps us improve the website's performance and content. We do not sell or rent your personal information to anyone.

3. Cookies and analytics

Our site uses basic cookies to remember your preferences and to collect anonymous analytics about visitor traffic. This helps us understand which pages are most useful and ensure the site runs smoothly. You can disable cookies in your browser settings, though some features may not work as intended.

4. How long we keep it

Contact form submissions are kept for up to 12 months, after which they are securely deleted. Analytics data is retained in aggregate form and cannot be traced back to you personally.

5. Who we share it with

We do not sell your data. We may share limited information with trusted service providers who help us run our website, such as hosting and email delivery services. These providers are contractually obligated to protect your data and use it only for the services we request.

6. Your rights

You have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion at any time. You may also withdraw consent for us to contact you. To exercise these rights, simply reach out using the contact details below. We respond to all legitimate requests within 30 days.

7. No misleading claims

We are committed to honesty. We do not make false claims about our food, ingredients, or sourcing. We do not use fake reviews or endorsements. Our menu and descriptions reflect what we actually serve, and we do not guarantee specific results or outcomes from dining with us.

8. Contact us

For any privacy-related questions or requests, please contact us:

Banh Canh House
905 Andiswa Valleys
New Sarahton, GP 6398
Phone: 031 515 7287
Email: info@banhcanh.com

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